Deep Tweak AudioVirtual spatial monitoring
A personalized virtual loudspeaker and room environment for music production, mixing, and mastering. VSS brings custom HRTF and SOFA workflows, configurable speaker layouts, head tracking, and room simulation into one monitoring plug-in.
Deep Tweak Audio / Legal
PolicyLast updated: August 22, 2026
These Terms and Conditions ("Terms") govern your access to and use of the website, software, products, and services provided under the Deep Tweak Audio brand, operated by Major Hon ("Deep Tweak Audio", "we", "us", or "our").
By purchasing, downloading, installing, or using any Deep Tweak Audio product, you agree to these Terms.
Deep Tweak Audio develops and sells digital audio software, including audio plugins and related software products.
Product features, system requirements, supported plugin formats, operating systems, and other technical requirements are described on the relevant product pages.
You are responsible for confirming that your computer, operating system, DAW, and other required software are compatible with the product before purchasing.
Payments for Deep Tweak Audio products are processed by Paddle, which acts as the Merchant of Record for transactions made through our website.
Paddle is responsible for processing payments, applicable sales taxes or VAT, payment-related customer service, and eligible refunds associated with transactions processed through its platform.
The final price, applicable taxes, currency, and payment methods will be displayed during checkout before you complete your purchase.
Your purchase may also be subject to Paddle's Buyer Terms and Refund Policy.
Unless otherwise stated, purchasing a Deep Tweak Audio software product grants you a limited, non-exclusive, non-transferable license to install and use the software for your own personal or professional audio production purposes.
Purchasing the software does not transfer ownership of the software or its intellectual property to you.
You may not:
You may use audio created or processed using Deep Tweak Audio products in commercial and non-commercial productions without paying additional royalties to Deep Tweak Audio.
After successful payment, you will receive access to the purchased software and, where applicable, a license key or activation method.
You are responsible for providing a valid email address during checkout.
We may update our download, licensing, or activation systems from time to time. Reasonable changes to these systems do not affect your underlying license to use the product, subject to these Terms.
We may provide software updates, bug fixes, compatibility updates, or new versions at our discretion.
Minor updates may be provided without additional charge. Major upgrades or future products may require a separate purchase.
Unless explicitly stated otherwise, purchasing a product does not guarantee access to all future major versions.
Refunds are governed by our Refund Policy, applicable consumer protection laws, and Paddle's applicable refund rules.
Where a refund is granted, your license to use the refunded product ends and any associated license or activation may be disabled.
All Deep Tweak Audio software, graphics, branding, documentation, website content, algorithms, user interfaces, and other materials are owned by Deep Tweak Audio or its applicable licensors and are protected by intellectual property laws.
"Deep Tweak Audio", associated product names, logos, and branding may not be used in a manner that suggests endorsement, partnership, or affiliation without permission.
We aim to keep our products functional and available, but we cannot guarantee uninterrupted availability of websites, download servers, activation servers, or online services.
Temporary interruptions may occur because of maintenance, infrastructure failures, security incidents, third-party service outages, or circumstances outside our reasonable control.
To the maximum extent permitted by applicable law, Deep Tweak Audio products and services are provided on an "as is" and "as available" basis.
We do not guarantee that every product will operate without errors on every hardware configuration, DAW, operating system, third-party plugin host, or future software version.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
To the maximum extent permitted by applicable law, Deep Tweak Audio will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of, or inability to use, our software.
This may include loss of projects, files, revenue, business opportunities, or data.
You are responsible for maintaining appropriate backups of important projects and files.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
Your software license may be suspended or terminated if you materially violate these Terms, engage in software piracy or license abuse, fraudulently obtain the product, or interfere with our licensing systems.
Termination does not affect any rights that cannot legally be waived.
We may revise these Terms when our products, services, business practices, or legal requirements change.
The updated version will be published on this page together with a revised "Last updated" date.
Website: https://deeptweakaudio.com
Contact email: support@deeptweakaudio.com
For payment, billing, or transaction-related assistance, buyers may also contact Paddle through Paddle's buyer support service.
Last updated: August 22, 2026
This Privacy Policy explains how Deep Tweak Audio, operated by Major Hon, collects, uses, stores, and protects personal information when you visit deeptweakaudio.com, purchase our products, contact us, or use our software and services.
Depending on how you interact with us, we may receive or collect information including:
We only collect information reasonably necessary to provide, maintain, secure, and support our products and services.
Payments made through our website are processed by Paddle, which acts as the Merchant of Record.
Paddle may collect information required to process your transaction, including billing information, location information, payment information, and tax-related information.
Deep Tweak Audio does not directly receive or store your full credit card number or other complete payment card credentials.
Paddle processes payment-related personal information according to its own privacy policies and legal obligations.
We may use personal information to:
We do not sell your personal information to advertisers or data brokers.
We will not use purchase information supplied through Paddle for unrelated marketing purposes unless we have an appropriate legal basis or you have separately provided consent where required.
If you subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe mechanism provided in those communications.
Transactional messages, such as purchase confirmations, license information, security notices, and important product-related communications, are not marketing communications.
Where applicable data protection law requires a legal basis, we may process personal information based on:
We may share information with third-party service providers where reasonably necessary to operate our business.
These may include providers of:
We only provide information reasonably necessary for the relevant service.
Paddle independently processes information relating to purchases for which it acts as Merchant of Record.
Some service providers may process personal information in countries other than the country where you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Purchase and licensing records may be retained for the lifetime of a license and for an additional period where required for accounting, fraud prevention, legal compliance, or dispute resolution.
Support communications and technical information may be deleted or anonymized when no longer reasonably required.
Our website may use cookies or similar technologies necessary for:
Third-party services integrated into the website, including Paddle, may also use cookies or similar technologies according to their own policies.
Where required by law, non-essential cookies will only be used after obtaining appropriate consent.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can guarantee absolute security.
Depending on where you live, you may have rights relating to your personal information, including the right to:
Some information may need to be retained where required by law or where necessary to establish, exercise, or defend legal claims.
Deep Tweak Audio products and services are not specifically directed toward young children.
We do not knowingly collect personal information from children where doing so would violate applicable law.
Our website may contain links to third-party websites and services.
Their privacy practices are governed by their own policies, and Deep Tweak Audio is not responsible for how independent third parties process information.
We may update this Privacy Policy to reflect changes in our products, services, technology, or applicable laws.
The current version will always be published on this page with its effective date.
For privacy questions or requests concerning personal information processed by Deep Tweak Audio, contact:
Deep Tweak Audio
Website: https://deeptweakaudio.com
Email: support@deeptweakaudio.com
Last updated: August 22, 2026
This Refund Policy applies to digital software products sold by Deep Tweak Audio, operated by Major Hon, through our website.
Payments and refunds for purchases made through our website are processed by Paddle, which acts as the Merchant of Record.
If you are not satisfied with a Deep Tweak Audio product, you may request a refund within 14 days of the original purchase date.
Refund requests are reviewed according to this policy, Paddle's applicable refund procedures, and applicable consumer protection laws.
Submitting a request does not automatically guarantee that a refund will be approved where there is evidence of fraud, refund abuse, license abuse, or other misuse.
If you experience a technical problem, we encourage you to contact us before requesting a refund.
Please provide relevant information where possible, such as:
We will make reasonable efforts to identify and resolve genuine compatibility or software problems.
If the product is materially defective or does not operate as described, your rights under applicable consumer protection laws remain unaffected.
System requirements and supported platforms are provided on relevant product pages.
Customers are responsible for checking compatibility with their operating system, DAW, plugin format, and computer before purchasing.
However, nothing in this section limits any mandatory statutory rights that may apply where a product is defective, materially misrepresented, or not fit for its stated purpose.
Refunds may be refused where permitted by law if there is reasonable evidence of:
This does not limit consumer rights that cannot legally be excluded.
When a refund is granted:
Nothing in this Refund Policy limits rights provided by applicable consumer protection laws.
Certain countries or regions may provide mandatory cancellation, withdrawal, refund, repair, replacement, or other consumer rights.
Where such laws provide greater rights than this policy, those mandatory rights will apply.
For purchases processed through Paddle, refund requests may be submitted through the support or receipt options provided by Paddle.
You may also contact us for product-related assistance:
support@deeptweakaudio.com
Please include your purchase email address and, where available, your transaction or order information.
Approved refunds will normally be returned through the original payment method according to Paddle's processing procedures.
We may update this Refund Policy from time to time.
The version applicable to a transaction will be subject to applicable law and the refund terms in effect for that transaction.
Deep Tweak Audio
Website: https://deeptweakaudio.com
Email: support@deeptweakaudio.com